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Old 07-16-2001, 08:13 AM
c43amg c43amg is offline
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Join Date: Apr 2001
Location: Washington, DC
Posts: 223
I guess that I'm lucky, but my experience here in Charlotte has been to have both a good dealer for my under-warranty C43 AMG (Beck Imports) and a good independent for my daughter's '88 420SEL (Charlotte Star Service).

My dealer experience has been uniformly good (although it does take a week to 10 days to get a routine non-emergency appointment with a loaner and some AMG parts have to be ordered) -- friendly service, clean C230 loaners, my car neatly washed and vacuumed, effective repairs and willingness to go beyond a bit (replaced shocks under warranty for squeek, do various minor repairs which are not warranty-covered without charging, etc.).

While there are certainly bad dealers out there who don't care about their customers, there are also good ones who do.
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