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Old 08-08-2006, 09:41 PM
Slcom1983 Slcom1983 is offline
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Join Date: Jul 2005
Location: Piedmont SC
Posts: 76
I have heard of what you are talking about. Some of the dealerships have time-studied procedures common to their cars or are using standard time values developed by an engineering firm. Industrial engineers have been doing this since the days of Frederick Taylor. It's not surprising that standardized times are being applied to automotive repair work. The system should estimate an average technician working at an ordinary pace at a certain rate/hour. Any deviation from the standard procedure must be taken into consideration along with additional parts. The advantage is that they should have been able to tell you up front the estimate...which evidentally the didn't do.
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