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Old 08-09-2006, 02:24 PM
Dee9520 Dee9520 is offline
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Join Date: Jul 2006
Posts: 4
dee9520

My spring fell out on the garage floor while the car was parked due to rust on the spring perch. 1998 E320. After the dealer had it for 3 weeks, he called me and said that they "would not make the repair due to liability". How safe does that make you people with the problem feel? The MB people in NJ said they would pay half as "good will", but the work had to be done by one of their dealers. That puts me into a "catch 22" since I do not have a dealer within 250 miles who will do the work. I filed a complaint with the NHSA and my congressman asking for a recall by MB. MB did supply the dealer with instructions on how to make the repair. It required special rivets and a special rivet gun. The dealer is fax-ing me the instructions and as soon as I have them, I will post them on the web for everyone. This is going to get bigger before it gets smaller for MB and they had better wake up and start facing the music.
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