Quote:
Originally Posted by riethoven
Wow! If they have people who can't even check to see if a bolt is tight, I would find another shop and never look back. It also means that if they never tightened the bolt up, then they never used a torque wrench either. What a meatball mistake. They got lucky that the damage to the car was so minimal.
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After they have repaired the damage. Have the car towed (I would not drive it unless they have regained your trust), by the only towing service you trust. To anywhere but there.