Totally agree with you. This fellow lived in China for 25 years and went back four times in 2001.
Speaking of attitude, this was form another MB list in the last a few days.
A guy parked his SLK230 on an inclined driveway. The next morning, he discovered a lot of transmission fluid on the ground.
He went to the dealer. Want to guess what the dealer said? THEY ALL DO THAT.
The guys know cars pretty well and knows that THEY DO NOT ALL DO THAT. He requested a meeting with the service manager at the dealer. One advice to him was to contact the EPA as Mercedes Chrysler is designing cars to leak transmission fluid when parked on an inclined driveway.
Obviously the dealer was ridiculous and fixed the transmission (modulator leak).