I assume you inspected the box and accepted it as non damaged... right? If so you cannot complain about the tape and condition of the box. Did you open it up and then lose the bushings? I would think not, but then again you accepted the box with the missing bushings, so you really don't have much room to complain there either. You asked to not ship via UPS, but they did- did you call them right away and explain all of this? Renntech is reputable. Your inactions did not help your issues.