The labor that I have quoted was straight from alldata , now we do have our own labor charges and I can admit sometimes we do change labor times cause labor is too high or low , but thats why we are independents ( we make our own choices) . I dont remember the last time I charged 5.3 for just a waterpump. Now when it comes to diagnosis (electrical) I do punch time and to me that is fair. On the 30% mark up , well something has to pay for shipping , paying someone to do inventory every year and all the labels ,boxes , shelves and everything else required for inventory.Some people think that we see every dime well actually we see 25 cents of every dollar that rolls through the shop. Try to make a living like that. Just a little reality check for those of you who have never ran or owned a shop.
Mercedes Technician 7 Years (retired to Hyundai)
2000 Dodge Durango
98 Mazda truck