sounds to me like it might be more work to prove your case then you missed during the week you were out of work. If I were you at this point, I would forget the legal action because if its not cut and dry its going to be a royal pain in the.... back... What I would do is contact the Better Business Bureau. the best way to hurt a business is in the pocketbook. call the manufacture of your washer who most likely does a lot of business with that company for warranty work and tell them what happened. if you were able to get the manufacture to drop their contract with that company they will loose more money then if you were to take them to court.

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