I've found that both services have their good points and fewer bad points...
With FedEx, it's usually been (bad point) their price compared to UPS...but sometimes the ol' addage of "You get what you pay for" is usually true...
With UPS, my hangup with them is the weekend delivery scenarios...you have to pay a premium for the service and you have to hound them to get the package before the weekend runs out on you...Saturday afternoon at 4pm sucks - to be WAITING ALL DAY to have it show up at 4pm just bites...I go with FedEx for the weekends now...all the time.
Both services have fairly good tracking sites...so you know if it's worth sitting on your arse all day Saturday to get the package or not...many times, I'll head over to the FedEx center before they open, stick my head in the packing area doors and explain that I need the package that should have been marked "Hold For Pickup" (and wasn't) and they gladly will have me wait while they dig it out..."HFP" on the package saves me a whole day waiting while my package just rides around the town...I want to fix what needs to be fixed and move on...
I guess you have to look at the benefits each service offers you and pick the best fit for you...
USPS? They're OK, but unless I buy all the extras, I'm not sending any more Christmas packages through them anymore...they f***ed up, big time, with a package going to New Mexico and a relative...we had a "confirm delivery" tag (or something on that order), but it was intended to have the relative sign and return to confirm they got it...when nothing arrived and we found out the relative never got the item...we called the Post Master in the town and we were informed that the tag was removed and put into the PO Box, but "...it must have been the wrong box..." and the package was released to the wrong individual...all we got was a "Sorry!" and nothing else...
If the clowns behide the boxes can't read properly and use that as an excuse, I'm not wasting any more of my money on such sloppy service...BTW, we later found out that that particular office had "numerous incidents" concerning mis-directed and non-delivered packages...not unusual considering the area...hell, even in Onalaska, our local PO had not one, but two employees arrested and fired for pilfering mail...one employee got nailed for something as stupid as removing the scented "scratch & sniff cards" from magazines...during the investigation of that weirdness, they found a few hundred pounds of cards and related minutia at her home...I wonder how the therapy sessions went on that one!
Stick with what works best for ya'...you'll be a whole lot happier. And remember, the folks working at those places are only human...and as such, all bets are off...
