Thanks everyone... This is my 2nd C280. I love everything about the car, but I'm more than suprised to hear and personally experience how the dealerships deal with this issue. It's obviously not great PR
on the dealerships part - I was told by a MB fanatic/friend of mine that once you've purchased your 1st MB you'll be sold for life. But this has been a matter of cost control on the part of MB it seems. What shame. I still love many things about the car though - it just doesn't drive like I thought a MB should, or did when I first got it. My other one drives great. I'll certainly keep everyone posted.