Having worked breifly at a Lowes I can see it from the otherside. 90% of the people out their are morons, and annoying. I gave up trying to explain to people how to do something right, they didn't want right they wanted cheaper than cheap.
But I'll give you a tip, if you ever want to talk to the manager at a Lowes and cut through all the red tape do this. When the operator picks up simply say I need to talk to the MOD. They think you work their and put you right through.