Insert the puller (bent coat hanger) with hook parrallel to the seam of the edge of the instrument cluster. Rotate the puller 1/4 turn so that hook is pointing toward the cluster. Tug on puller and cluster should begin to slide out. Move puller to different locations (top & Bottom of cluster) and tug so that cluster does not become jammed.
1993 190E 2.3
2000 Toyota 4x4 Tundra