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Old 09-14-2002, 12:53 PM
suginami suginami is offline
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Join Date: Dec 2001
Location: Southern California, U.S.A.
Posts: 8,508
I bought an antena mast from them. I paid for the item and they delivered it on time, but they forgot to include the installation instructions as promised.

Before I bought the part, they were very responsive and answered every e-mail question I had immediately, but after the part delivered, I couldn't get them to answer the e-mail.

Luckily, I kept the FedEx or UPS delivery receipt, and it showed their address and phone number.

I had to call them to get them to fax over the instructions.
__________________
Paul S.

2001 E430, Bourdeaux Red, Oyster interior.
79,200 miles.

1973 280SE 4.5, 170,000 miles. 568 Signal Red, Black MB Tex. "The Red Baron".
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