My 2 cents:
What I have seen is that if your seat position is too far back, it won't work (by design). Try moving your seat way forward and see if it will work then. Usually the steering wheel will work OK though, unless of course it's already as high as it will go.
I am not sure how far forward the seat has to be for the easy-entry system to work, I believe it may be mentioned in the manual, it is quite far ahead though.