hamish,

GREAT QUESTION ! !

Wouldn't it be interesting to see the flat rate time charts given in the US, compared to the same operations given in the UK books.

I've always believed in the Flat Rate system. The customer is protected from being overcharged in the event of a slow technician, or some kind of billing hanky panky, while the tech's have an opportunity to make reasonable money (which they deserve) by working hard.

But it would be very interesting to see if the same times are given for the same operations worldwide.

Have a great day,

------------------
Larry Bible
'84 Euro 240D, 516K miles
'88 300E 5 Speed
'81 300D Daughter's Car
Over 800,000 miles in
Mercedes automobiles


PS: Wait a minute, my above statement is making the assumption that the flat rate system is used in the UK. hamish, is this so, or do the shops there just charge time spent, whatever it may be?
LB

[This message has been edited by LarryBible (edited 04-25-2000).]