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Old 06-12-2013, 07:55 PM
Stoney Stoney is offline
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Join Date: Feb 2007
Posts: 176
Warranty Issue

She should call the Regional Rep and get them involved. this is clearly a warranty issue. I have seen the same on other cars with glass moonroofs in sxtreme heat and a sudden pressure change causing the glass to fail.

Call AUDI HQ and get a Regional Rep involved. Do not take no for an answer. In addition she should make sure AUDI knows that their Roadside Assistance program is BS.

I have a new Hyundai and got an instant response on a warranty issue when the starter went bad after 2 months. RA showed up, flatbedded the car to the dealership, there was a TSB out on the issue/ I was given a loaner and had my ride back in 24 hrs.

She paid $1300 to be insulted by AUDI NA.

Post the issue on an AUDI blog page and direct them to it, they don't want pissed off customers.
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