Hi DJ , you can remove the ashtray from the car and try getting a pair of pliers on the lighter to try pulling it out , it should come out whether it's working or not . The euro lighter in our cars is alittle bigger in diameter than NA cars and some plugs won't operate properly . I went to Radioshack and bought a 3 outlet power source and hooked it to an always-hot lead under the dash , I use it to power my cell charger and my radar detector . That way you don't have a cord in the way of the radio or shifter .

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