Quote:
Originally Posted by Can't Know
They're still balking. I've not escalated it yet (not that I really expect fleabay/paypal to do much about it), but I'm just curious if I'm somehow wrong about this.
Thoughts?
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Are you right ethically? Of course you are. They shipped you a defective product and should absorb all costs to make you whole again.
But, legally, you have no case. E-bay simply requires you to send the item back to the seller and the seller is obligated to refund only the item price.
Imagine buying an IBM typewriter on e-bay (WTF was I thinking?). The DB packs the typewriter in a cardboard box without any packing material whatsoever. You can imagine that it was completely trashed by UPS.
I get to pay $30 to send it back to the seller at my expense. Thankfully, the seller refunded the purchase price and the outbound shipping (but not the return shipping). I'm still out the $30 because his staff are a bunch of idiots.
That's the fundamental problem with e-bay and the fleabag sellers that pervade that place.