PeachParts Mercedes-Benz Forum - View Single Post

mplafleur · #6 01-06-2003, 01:03 PM

Now that we've broached into the service CD topic, I have to say I've a problem with the quality. It sucks! I looked at the wiring diagrams on my w201 CD and there are black boxes where there ought to be framed boxes with text inside. Half is unreadable and doesn't remotely look like the hard copy I also have.

Years ago when I worked at Ford's Customer Service Division, they were converting their paper manuals to electronic copies for their dealer propietory software. Each worker would scan in a page and then manually edit the bitmap bit-by-bit to correct the page to where it would look exactly like the original. For the money MB wants for those CD's, I'm appalled at the lack of effort to make a quality product. It appears that they took a paper manual and copied each page on the copy machine at the local library without looking at the copy quality of any page. Then they had each of the copied pages scanned and converted to pdf.