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Old 09-11-2013, 04:43 PM
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funola funola is offline
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Join Date: May 2005
Location: NYC
Posts: 8,245
FSM clearly says glass + rubber + alumimum roped in as an assembly. I was going to have Safelite do my rear defroster glass (since I've never done it before). When the shop was adamant that the aluminum goes in afterwards, I decided to do it myself instead of paying them to screw it up. It was very easy with one helper (w no expereince also).

In your case, I'd suggest showing Safelite the FSM and ask them to redo it correctly. You will need another set of aluminum that are not mangled. If they refuse, ask for your money back and do it yourself. The FSM has a procedure to remove the windshield also.
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