I was shipped an incorrect part and I called to try talk to someone who had enough knowledge to help me get the proper part the next time, but the person who answered the phone kept interrupting me before I could explain what I wanted and transfered me to a customer service person who could issue an RMA for the incorrect part, but couldnt answer my question about whether the part I needed would be in stock again later. So, I found what I wanted and ordered it elsewhere. I guess I should probably go back to limiting my purchases from here to only the OEM supplier parts that are available, otherwise other options seem to have worked out better for me.