Absolutely fair assessment!
Sometimes I ship the next day. Sometimes it takes WEEKS.
Even with every o-ring in stock right now I'm still having problems. Someone ordered two weeks ago and I never got notification.
At this point I'm just rolling with it, but I have to say my give a crap supply has just about run out. The hassle of dealing with the insurance company on the fire pretty much has that tapped out.
Hopefully I can get in next week and streamline my website. Everything except O-rings is going away and I'm going to set up a new email address to receive notifications. My current one gets 200+ spam emails a day.
Jim