View Single Post
  #1  
Old 12-12-2014, 02:28 PM
HuskyMan HuskyMan is offline
Banned
 
Join Date: Dec 2007
Posts: 5,061
Microsoft 2010 Office does not recognize printer.

I'm running Windows 7, Office Professional 2010 and a Canon i960 printer. I can print from Adobe Acrobat, MS Excel and MS PowerPoint to the Canon i960. However, when I try to print from MS Word and attempt to "add printer", it displays an "Active Directory Domain Service is not available" error.

So....I went out on the internet and found a possible solution. The solution is:

1. Uninstall the entire MS Office 2010 suite, then reboot the machine.
2. Run the Microsoft Fixit utility, then reboot.
3. Reinstall MS Office 2010, reboot again.

I followed these steps but MS Word still does not see the printer. Any ideas?

Last edited by HuskyMan; 12-12-2014 at 03:51 PM.
Reply With Quote