Being a shop owner I understand the need for deposits. I think I have asked for about ten deposits in twenty-three years for repairs on cars we had in our possesion. These would have been for repairs that exceeded the value of the vehicle and it was a first time customer.

We do also ask for deposits on special orders.

If its been there three weeks and they have no answer yet I would say that they aren't interested in your business or they are very busy. Unless they offer special services I would find someone less busy and more eager for your business.

I deal with a machine shop that takes 2-3 weeks to repair cylinder heads and we only use them for work that I would only trust to them. The reason they are so slow is they are that good. They make reliable mmachine repairs to heads that others would throw away.

------------------
Steve Brotherton
Owner 24 bay BSC
Bosch Master, ASE master L1
26 years MB technician