A few years back, they stopped offering free towing on older cars. I remember one evening in 1997 going home from work, my '79 300CD wouldn't start. it was six o'clock, and I called the number on the glove box placard. They asked me where the car was, and I left the keys with the parking attendant. Had supper, and by the time I was done and back, they had arrived, replaced the glow plug fuse, called to let me know, and were gone. That's SERVICE.
AFAIK, they still service everything, even if they no longer tow or supply drive outs.