I don't have so much a problem with them declining to do work, for the very good reasons listed above, but the attitude that comes along with it often times is an issue to me. And that extends to even trying to buy parts as has been mentioned.

I ran my Alfa 164 by a local alignment shop the other week to have the toe checked mostly and they, politely, declined. I know they could have done it, nothing complicated about that cars suspension or steering, but I'd not want anyone that didn't want to having to grudgingly do a thing. They were polite, suggested a much more capable shop, and I went away not annoyed. Easy.

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One more Radar Lover gone...
1982 VW Caddy diesel 406K 1.9L AAZ
1994 E320 195K