The Sales Representative is responsible for providing a great customer experience by assisting each of our customers with any part or vehicle questions they may have. The Sales Representative is also responsible for utilizing the tools provided in order to obtain sales and meet the department conversion rate goals. We are looking for a highly motivated candidate with experience in parts. Daily tasks include:

• Assisting customers through multiple channels: Voice, chat and email
• Utilizing the tools provided in order to assist each customer
• Always meeting the expectations of the customer
• Complete all tasks by the end of each day

Knowledge, Skills and Abilities
• Vehicle & Parts Knowledge Required (Porsche, Mercedes and/or BMW)
• Computer savvy
• Ability to multitask
• Team player
• Organized
• Typing skills

Roles & Responsibilities
Provide a great experience on each call/email/chat that meet the QA expectations
Meet the minimum standards for conversion rate
Meet the minimum standards for total sales
Complete all assigned tasks by end of day

Interested parties should email their resume and general information to careers@pelicanparts.com