I would suggest posting on the partshop site too. I too have had excellent service from them in the past. There must be an overload or a problem. It takes a huge amount of work to run a site like this and partshop not to mention running a shop and trying to build a new one. But I can relate to Zoon 's problem I have been waiting for a reply on part's info for a while, but I'm a patient person. Just my .02 worth
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Keith Schuster
99 Harley Davidson Ultra Classic
97 Dodge Ram
83 300D
auto\hydraulic mechanic 20 yrs
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