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Old 05-18-2003, 07:30 PM
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MTI MTI is offline
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Join Date: Nov 2002
Location: Scottsdale, Arizona
Posts: 10,626
You should check with your agent or your insurance co. claims dept and ask for a list of authorized repair shops. Don't settle with them over the phone until you have at least 2 or 3 estimates, including a dealership or MB authorized repair shop estimate. Check your policy to see if you have coverage for OEM replacement parts versus "OEM quality" or "OEM-like" since the insurance company would be entitled to substitute non-MB OEM parts. At the very least, you should be given the option of paying the difference for the MB OEM part.

Get everything in writing. As they say in astromomy, if it isn't written down, it didn't happen. Good luck.
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