Steve - I would most definitely state what you know, from experience and training, to be correct then if the other poster wants to post otherwise well, so be it. I would not worry too much about it after you have made your statement. You would think I was from Missouri because alot of stuff anymore someone has to "show me". Being in the business all these years you have probably seen it all in regards to customers misguided BS. I just see a portion of it and some of what I see blows me away.
Keep up the good work Steve.