[QUOTE]Originally posted by serndipity
FSS service using conventional oil developed problems for many engines (dealerships were not being compensated by MBUSA for the synthetic oil and some dealerships used conventional API SH or SI oil instead of the manual-recommended synthetic oil), some owners took MBUSA to court.

Cars running on conventional oil that went without service for 10,000-20,000-mile intervals developed sludge and other severe engine problems.

If you own a MB assembled between January 1998 and April 2001 you should receive a letter from MBUSA.

These vehicles with FSS will be covered for 10 years or 150,000 miles for any oil-related engine problems. [/QUOTE

What about guys like me who bought a used '99 E320 and fit the FSS profile? Do we contact a local MB dealer and MB headquarters?