Well, friendless or not, I am glad the service manager has seen the light.
Lexus is a company that has worked very hard to establish high expectations. Good functioning brakes certainly falls within that category.
Keep us posted on what they find and do.
'03 E320 Wagon-Sold
'95 E320 Wagon-Went to Ex
'93 190E 2.6-Wrecked
'91 300E-Went to Ex
'65 911 Coupe (#302580)