I think that it might indicate the quality (or lack thereof) of their technical people at that dealership. Our older cars can be repaired in many instances using just shop materials and good old fashioned know how. The newer models all seem to be repaired using the remove and replace concept. If a dealer doesn't have qualified people that would still know how to actually troubleshoot and fix something, he would rather not see your car.

I too am surprised that MBNA would allow a dealer to have such a policy. They have always been proud of the longevity of the older models. This dealer's policy flies in the face of that.

Just my $.02,

Wes