The certified letter is a good idea. Another idea to try if you don't have any luck is the following: when I didn't get any response after 2 weeks to a certified letter to my homeowners association, I re-sent the letter, marked in bold at the top "Second Request", and in bold print at the bottom "cc Law offices of (our family lawyer's name)". Two days later the apologies and resolutions came pouring in from 3 different officers of the Association. Unfortunately, many people won't play fair until it looks like you are ready to go for the throat with an attorney.

__________________
John

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