The more I deal with these people at Mercedes, the more ticked off I get. They say that you get a loaner when you bring in your car for service but then they tell you that there are no loaners available until next year!!!!! What a piece of crap (the car, the dealer, the service and the whole experience). The way they act they are giving away their customers to the competition (do I have to say LEXUS). On top of that they charge premium prices for the things that you have to pay for. If I had anything to do with Mercedes I would start looking for a new occupation. They will be like many other 100+ year old companies that have failed to adapt and will be in the history books.
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