You have to use the specail tool to get out the cluster. They are long, small, strong hooks. Then you have to slide it by the steering wheel. Next you take out the screws and the gauge will come out from the rear.
There is no indent on the needle, it is just paint and gooo that has transferred onto the needle.
So far, the C is the only one to do this.......Yes it was improper paint.
ASE CERTIFIED MASTER AUTO TECHNICIAN
MERCEDES SPECIALIST 11 YRS