Brewtoo was correct - the shock has a washer-like piece built into the top of the chrome rod - right below the threaded part - that keeps the shock in place (washer rests against the body on the wheelwell side of the car). It had completely broken from the rod - allowing my shock to punch through the carpet in my trunk.

$73 for a new shock and $57 worth of labor later, and I'm on the road again.

Mitch Carr's auto service in Kensington is THE BEST! They took me immediately for me 'emergency' and always charge a fair price.

I could have done the job myself, but I needed this done fast. I love having an independent mechanic that can always put me in his schedule and charges reasonable prices.

Troy
1995 E420 77k