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Old 04-23-2004, 10:06 PM
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PC Dave PC Dave is offline
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Join Date: Apr 2002
Location: Higher than You
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Based on the poor grammar and random capitalization, it looks like the dealer acting on its own volition, rather than an MBUSA policy (it may actually be against MBUSA policy). The dealership probably got burned when a repair cost them much more than the initial estimate due to ancillary damage, and it's essentially wiping its hands of the consequences in the future.

What they're really saying is that they don't want your business - owners of older cars are likely more frugal and more particular, the younger techs haven't been trained on them so they're looking things up, making more mistakes, etc., and there's no warranty coverage. It's just not a profitable business, and they'd rather you went elsewhere. It's another reason to take your older car to an indy who knows it better than a new tech, or to DIY.
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