A friend of mine had a 1993 300CE-24 Cabriolet. She was involved in a very hard head-on collision after she inadvertedly run a stop sign and collided with a huge Mack Truck.
Although the car sustained considerable damage, the insurance company proclaimed it fixable and they local dealer proceed to repair the car.
The car was handed back to her after one month of work and it looked brand new, except for the fact that after taking delivery of the car the rear headrests would pop up on the slighest curve or by the smallest pot hole on the road.
I took the car back to the dealer for her and the service manager told me that there is a special sensor switch or controle module which controls the safety feature of the rear headrests located behind the backrest of the rear seat.
They dismanteled the rear backrest, change this unit (which by the way it looked like a regular black relay box) and the problem was solved. They also send her a US$1,500.00 bill for the part, which they claim many times misbehaves on its own, but on this partticular car they assured me it was due to the heavy collision.
Thought this story could help you.
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A. Rosich
CL 500, 1998
S 500 L, 1998
E 320 T, 1995 [Sadly sold ]
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