Also you could try emailing our techs, that way you might get the personal type of response you so eloquently crave.
Also if you are getting answers to question you don't ask you may want to consider skipping the forum all together and maybe try a local tech at a garage near you.
Also please note that even though non-tech people are trying to answer your question on this forum and even though they may be far off the solution, they are just trying to be courteous and helpful because they all understand the frustration of having a problem with a car and not being able to figure it out. So go a little easy on them.
I am not going to read this post any more so you can go ahead an let off a tirade or insult at me if you so desire. Good luck to you and your problem.