He's not a relative. he is my sisters neighbor.
In any event, my patience is very thin with this issue and I will be visiting him tomorrow morning.
Regarding how he stays in business, I often ask myself the same question as I see the same cars there again and again for the same thing, although he is always busy and has been in business for about 15 years.
I am sort of caught between a rock and a hard place as I might get screwed worse bringing it to someone else as they will have to clean up someone else's mess. Well, how much worse could it really be?
If I leave it to get fixed there, it might be there until January at this pace.