I'd have to agree. I can't tell you how many times I have customers come in to buy new parts, an AC blower motor for example, only to come back a week later wanting to return the part as defective. Of course, a large retail chain will warranty it without question, then 2 days later the customer comes in again complaining about horrible parts. As a courtesy one might step outside on request, and it turns out to be a faulty fuse... not even a relay... a fuse... People are too quick to throw money at any situation, and too slow to use common sense. Ohh well, good for parts sales, bad for the poor manufacturer who gets sent back alot of so called "defects".