Print out and fill the PDF form just in case your dealership can't find their stash of forms. It does have to be verified by a Mercedes dealership. At ours, a service rep went over the VIN, engine and chassis numbers and printed out the service/recall history for the car, which he let me keep. The whole process is free, including the shipping from NJ. MBUSA does not offer lapel pins for the original owner that applies for the awards.