Yes David....Fletcher sounds quite impressive
I moved to Columbus from Dallas....where there was vast amount of MB's.Park Place there is a huge dealership...marble floors...huge posh waiting area...valets that meet you at the service drive to take your car into the service area....a VERY professional place and top notch service.
But in Dallas the MB owners that took their cars to Park Place were not forgiving people .....they expected the shop to make O mistakes and were very vocal if any mistakes were made or if their cars were not ready at the time promised.
Columbus (Crown MB) has a nice dealership .....much smaller that the Dallas area dealers...but not bad....but I can say that the whole group there does not have as much of a professional persona as I was accustomed to in Dallas...people in Columbus seem to be more forgiving if there are mistakes made.....those have someties been frustrating to me...but I will say they have always gotten it right..just maybe not the first time

Warren
1992 300SD 115K
Columbus Ohio
turner@greif.com