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Old 05-28-2001, 07:39 AM
jjrodger jjrodger is offline
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Join Date: Feb 2001
Location: Northumberland, UK
Posts: 1,294
I think it has been said before but I think it is important to remember that bad experiences relate to one dealership and not dealerships generally. I am very satisfied with the service I get at the MB dealer I use, although I have had a very bad experience at a different dealership.

At the moment I have to use a dealer to maintain my warranty. In future I will be very wary of using an independent. What stevebfl says all rings true and seems very wise but, nonetheless, there is some sort of reassurance in using a dealer.

One point of note: a lot of disgruntled contributors to this thread have older cars which dealers will be less familiar with.
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JJ Rodger
1999 SL 500
1993 320 TE
1986 500 SEC
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