Don’t buy from Mercantile Europarts Inc., because it could turn in to a nightmare like it did for me. I purchased an S600 style Avantgarde grille. They sent me a broken grille, they double charged my VISA, and then they refused to fix the double charge without formal paperwork from VISA. I made numerous phone calls to Mercantile Europarts and VISA, I wrote numerous emails to Mercantile Europarts, I have done all the formal paperwork with VISA, and I registered a formal complaint with the Better Business Bureau, but I am still waiting to have the double charge corrected. In addition, they charged me a substantial restocking fee for the returned broken part. DO NOT BUY FROM MERCANTILE EUROPARTS !

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I just couldn't give up on my 1995 E320.

I think it might be like always going back to that same bad relationship with an ex girlfriend.
You feel you love them too much, or you are just too stupid to know any better.



Flickr slideshow of my 1995 E320
http://www.flickr.com/photos/24145497@N06/sets/72157616572140057/

Call your credit card company, explain the situation and say chargeback.

VISA refunded my money.

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I just couldn't give up on my 1995 E320.

I think it might be like always going back to that same bad relationship with an ex girlfriend.
You feel you love them too much, or you are just too stupid to know any better.



Flickr slideshow of my 1995 E320
http://www.flickr.com/photos/24145497@N06/sets/72157616572140057/

I am sorry to hear you had problems with Mercantile. I have purchased from them twice over the last year and have had no problems. Everything was billed and received as expected. I hope you get everything resolved.