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  #1  
Old 09-27-2001, 01:11 AM
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Question Scratches on the windows

I would like to know if anyone else has had this problem.

I recently had all 4 windows in my W210 (97) tinted (3M tint) and after several weeks I began to notice a series of fine scratches in the front windows. I check all the windows and noticed that they were all scratching. I followed the rules and did not roll the windows for at least 2 weeks and do not use any ammonia based products to clean the windows.

I took the car into MB to have the warranty guys look at it. MB will not fix the problem becasue of two issues: 1) window tinting is considered an aftermarket alteration which voids any OEM warranty 2) they said that this is a natural occurance i.e. wear and tear.

The problem as it was explained to me was that the seals that hold the window in the door are quite tight. However it is not tight enough to keep out dust and dirt particles which is what is trapped in the felt and continues to scratch my windows. I asked if it could be something that the window may be rubbing against as it is raised and lowered, but MB says that in a W210, the window do not touch anything except the window seals as it rides up and down. The window is guided by the channels on the side of the doors and there is a canterlever arm under the window as it raises and lower, however it should never be in a postion where it may touch. They have quoted to replace the seals, but with no guarrantee that this will not happen again.

I thought they were BSing me. Does anyone have any suggestions now that my tint is basicly ruined?

Is this only noticeable because the tint is softer than the factory glass or will my windows begin to scratch if I remove the tint?

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  #2  
Old 09-27-2001, 08:15 AM
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Check with your shop that did the tinting.

I had some cheaper tinting films in the earlier car and which scratched like **** it did. Then I took them out and replaceed them with V-Kool that comes with a 10 year warranty against scratching. Of course, there was a remarkable price difference.

If you do take the tint out, it wouldn't scratch your glass.

I hope this addresses your concern.
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  #3  
Old 09-27-2001, 02:30 PM
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I don't think the quality of tint is in question because 3M Tint has a lifetime guarantee.

All tints are "scratchable", some are more scratch-resistant than others.
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  #4  
Old 09-27-2001, 05:59 PM
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Angry TINTED WINDOWS

YEP,I have a 2000 210 wagon with 3m film on the windows and scratches on the inside are from the window felt scrapper you need to TRIM OR SAND THE FELT STRIP to avoid the scratches on the film note i had all the felt seals replaced and it scratched again so i sanded the felt seals and so far so good no scratches YET ? so you may want to try that MOD to the felt seals



good luck
mark
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  #5  
Old 09-27-2001, 07:16 PM
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Do any of my 500E brothers or sisters have this tint scratching problem?

Thanks
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  #6  
Old 09-27-2001, 07:59 PM
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If 3M tint has a lifetime guarantee, why don't you contact them for clarifications on the scratches?
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Old 09-27-2001, 11:34 PM
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mark:
Your response is interesting. What do you mean by "sanding"? I haven't actually seen the seals, so I'm unclear on what has to be done. Was the sanding done by the dealership or is it an easy DIY job?
How long has it been since you had this done?

ymsin:
As Blue Devil noted, all tint are scratchable. I you read the fine print closely, no tint mfg will guarrantee "scratch-proof" just "scratch resistant". I have already seen the shop that installed the tint and they said that with the depth of the scratches it would be beyond anything that they could do for me i.e. problem with the car, not the tint.
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  #8  
Old 09-28-2001, 05:28 PM
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TINTED WINDOWS

FANATIC, The best and correct way to perform the mod is to remove the door panel on the window in question to get access to the window felt strip and i used a sanding block the one for block sanding body panels aprox 6inches long with 120 grit paper to shave the felt it has worked for me and i called several other tint shops that do benzes and they said oh yeah we do it all the time oh well the 3rd time is a charm but its DONE AND I DID IT MYSELF CAUSE THE DEALER WAS NICE TO REPLACE THE FELT EVEN IT WAS NOT A WARRANTY ITEM

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