Bluetec Oil/Oil Filter change - Page 3 - PeachParts Mercedes-Benz Forum

nhdoc · #31 09-07-2009, 09:40 PM

Quote:

Originally Posted by 2.5Turbo

The B service my dad had done on the CDI cost less than $400. Our regular service adviser was on her day off when we took the car in, so we had a different one. She happened to be in for a bit when we picked up the car and we asked her why it was cheaper than expected. She looked at the invoice and said they forgot to charge us for a filter but did indeed put it in. She said "sometimes these things happen"

.

So, instead of making $300 for an hour's work they only made $290

What about all of the customers who get charged for stuff they forget to install? "sometimes these things happen"

2.5Turbo · #32 09-08-2009, 12:43 AM

Quote:

Originally Posted by nhdoc

What about all of the customers who get charged for stuff they forget to install? "sometimes these things happen"

Don't know how often that happens but I bet it has at some point in the past.

Our normal service adviser is great though. When we were having the computer problems a couple months back she pretty much got us a transmission fluid and filter change done under warranty due to a leak at an electrical connector on the transmission. I had no clue about the problem before we brought it in, but she told us a lot of the 722.6 trannys do that when she was writing up the work order. She put down "Something leaking in driveway" in the paperwork to get a tech to check it out. It was leaking and they found a marginal pan gasket as well so they replaced the connector, pan gasket and filter then filled with new fluid. And they did a real good job washing it when it was done

It's OK when the dealer throws parts at it when it's on MB's dime

GregoryV022 · #33 09-08-2009, 01:10 AM

Quote:

Originally Posted by nhdoc

The other models have the urea tank (G, M, R). I think for 2010 the sedan will also have it as it will have the run flat tires standard (another reason not to buy one) and will have the tank where the spare tire used to be.

so glad i have a CDI and not a blutech. not stupid urea tank to worry about. especially if it doesn't have a spare tire. i mean thats just dumb. if the first mercedes had a spare why don't the last