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#1
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Mercedes Dealer does not sell parts for w123's anymore?
I was in a pinch the other day and needed to pick up a new drivers side window switch for my 1982 300D (window was in the down position and would not come up due to failed switch). I went to my local dealership (Mercedes-Benz of Anaheim aka Caliber Motors) and to my surprise they told me that Mercedes does not make parts for these cars anymore and that no dealer stocks them? I could not believe my ears, as there are a lot of these cars around. I usually get my parts from this site but I always counted on the safety net of getting parts same day from my dealer, if I was in a pinch. This dealer is supposed to be one of the largest wholesale parts dealers in the country. I found it humorous that I can get parts for my 55 300SL from the dealer but not my W123? whats next no parts for w124's or w210's? CRAZY!
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2005 SL65 1999 E300 1995 E300 1994 SL320 1988 560SL 1987 300TD 1982 300D 1955 300SL |
#2
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Did you ask that Dealer if the Mercedes Classic Center in Irvine sells the Parts?
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84 300D, 82 Volvo 244Gl Diesel |
#3
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I get my parts from House of Imports in Buena Park. I usually drop him an email of what I need so that way he can look it up on his free time, and he does a VERY good job of it.
The parts guy you spoke too was probably just having a bad day and did not want to help.
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http://farm8.staticflickr.com/7271/7...144c3fc1dc.jpg |
#4
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I've never had any problems getting parts from my dealer... I just ordered the harmonic balancer bolt and spring washer from Mercedes Benz of El Dorado Hills. they had to order the parts, and Fed Ex still has my bolt even though the dealer said it would be here today.
I'm guessing that your dealer is being lazy. When I told my dealer I had bought a 1960 ponton the dealer told me he could order any parts I needed and told me about the classic center. I already knew about the classic center but I thought it was cool that the parts guy was interested in helping me restore the car.
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1983 Toyota Tercel 4WD Wagon - 1984 Mercedes-Benz 300SD 4-Speed(My Car!) 2005 C230 Kompressor 6-Speed Manual
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#5
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Quote:
Omar from the dealer told me that Mercedes does not make these parts anymore and that they could not be procured from any authorized Mercedes Parts Dealer.
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2005 SL65 1999 E300 1995 E300 1994 SL320 1988 560SL 1987 300TD 1982 300D 1955 300SL |
#6
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You need to report Omar from the dealer to whoever is in charge because he flat out lied to you.
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'81 MB 300SD, '82 MB 300D Turbo (sold/RIP), '04 Lincoln Town Car Ultimate Sooner or later every car falls apart, ours does it later! -German Narrator in a MB Promotion Film about the then brand new W123. |
#7
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Quote:
I find my local dealer to be very very good with parts and prices for w123's. I wish I could say the same for their service department...
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1982 240 D, 308,000 - 321,127 miles (sold) 1982 300 TD,166,500 - 226,000 miles 1998 E 320, 120,000 - 144,000 miles 2005 C 230 K, 26,000 - 77,000 miles (sold) |
#8
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On the other side of the world here, the dealers cant compete with a few indies for genuine parts. There is a number bring in genuine w123 (and others) parts from Lebanon. Genuine MB with Arabic writing on the box. A fraction of the price of the dealers. I wonder if Phil has a Lebanese relo that can send him stuff !!
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Grumpy Old Diesel Owners Club group I no longer question authority, I annoy authority. More effect, less effort.... 1967 230-6 auto parts car. rust bucket. 1980 300D now parts car 800k miles 1984 300D 500k miles 1987 250td 160k miles English import 2001 jeep turbo diesel 130k miles 1998 jeep tdi ~ followed me home. Needs a turbo. 1968 Ford F750 truck. 6-354 diesel conversion. Other toys ~J.D.,Cat & GM ~ mainly earth moving |
#9
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I would call another dealer with the VIN of the car.
I am sure you can get parts for the W123. I just got some parts (including a window switch) for my W126 from a dealer in Poughkeepsie, NY and I bet the parts are the same
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"I have no convictions ... I blow with the wind, and the prevailing wind happens to be from Vichy" Current Monika '74 450 SL BrownHilda '79 280SL FoxyCleopatra '99 Chevy Suburban Scarlett 2014 Jeep Cherokee Krystal 2004 Volvo S60 Gone '74 Jeep CJ5 '97 Jeep ZJ Laredo Rudolf ‘86 300SDL Bruno '81 300SD Fritzi '84 BMW '92 Subaru '96 Impala SS '71 Buick GS conv '67 GTO conv '63 Corvair conv '57 Nomad |
#10
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Omar just did not want to help you, I get parts fairly often from my dealer with 0 issues. They can get practically anything. Also, many parts from all MB's interchange with other models, so they really need to keep them available.
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-diesel is not just a fuel, its a way of life- '15 GLK250 Bluetec 118k - mine - (OC-123,800) '17 Metris(VITO!) - 37k - wifes (OC-41k) '09 Sprinter 3500 Winnebago View - 62k (OC - 67k) '13 ML350 Bluetec - 95k - dad's (OC-98k) '01 SL500 - 103k(km) - dad's (OC-110,000km) '16 E400 4matic Sedan - 148k - Brothers (OC-155k) |
#11
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Quote:
The one thing M-B always believed in was supplying parts for just about every car they made - at least the important ones. I know some parts (interior trim, for example) are NLA but anything critical to keeping the cars on the road is typically available - you may not like the price but it can be had...maybe your dealer just doesn't want to be bothered any more.
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Marty D. 2013 C300 4Matic 1984 BMW 733i 2013 Lincoln MKz |
#12
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Just click on fastlane above and Phil can get you ANYTHING you need.
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#13
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Yeah, I got a front right fender from the dealer, and body parts would be the first to go, I would think. I think they still do make them, by the way.
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1983 240D 3.0T 4-speed manual, now sold 1989 Subaru GL Wagon 5-speed Touring Edition |
#14
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When I went to the dealer for a radiator cap for the 240D he said it was 2 weeks out. He then checked some other resources and found it to be superceeded by a new PN. Turns out he had several in stock. All the while I was catered to with coffee and conversation. ( MB of Boerne )
Maybe the switchs were updated ?? I also think the give a S* *t factor played a big role in your experience , unless of course you've dealt with Omar before and on this one he was unaware. It happens.
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Experience : what you receive 3 seconds after you really needed it !! 86 300SDL 387,000? Motor committed suicide 81 300SD 214,000 "new" 132,000 motor 83 300SD 212,000 parts car 83 300SD 147,000 91 F700 5.9 cummins 5spd eaton 298,000 66 AMC rambler American 2dr auto 108,000 95 Chevy 3/4 ton auto 160,000 03 Toyota 4runner 180,000 wifes |
#15
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Recently got a hood-star, master-key, flex-joint, and some other small bits from the local dealer for my '82 240D without problems. I've heard that some 123 parts are getting much harder to get and prices are skyrocketting.
As for the power-window, on these it's possible to pop the button out of the offending switch to clean the contacts and restore operation. Happy Motoring, Mark
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DrDKW |
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