I can imagine what the OPs attorney THINKS he may be accomplishing, but I fear it may not be the case here.

Threatening to blacken a company's rep on discussion boards has been used for years, to greater or lesser effect, in attempting to resolve sticky issues where customer service doesn't appear to be forthcoming. The extension of this tactic would be to threaten to establish a URL such as companyname-SUCKS.org, on which to publish your account (and hopefully gather other complaints) then propogate the link around the Net.

The reason I say I doubt it in this case? Tuner companies generally are Net savvy and are probably accustomed to having dirty laundry aired on boards or lists. Tuning isn't a straightforward business and it generates a larger volume of issues than regular repairs or parts sales. In other words, they probably have thick skins.

Also we can probably assume that MBz diesels represent a small part of their business volume.

I am sorry but I wouldn't hold my breath on threats here.

Edit: And I should add that this strategy runs the risk that someone in charge will lose their temper at the posting of the info and the company will simply refuse to deal with you further in any way.

__________________


Mac
2002 e320 4matic estate│1985 300d│1980 300td
Previous: 1979 & 1982 & 1983 300sd │ 1982 240d

“Let's take a drive into the middle of nowhere with a packet of Marlboro lights and talk about our lives.” ― Joseph Heller, Catch-22

Thanks again everyone for your advice and for taking the time to read my story about Speedtuning USA.

Lol. Those guys over at pirate 4x4 are crazy... Haven't been over in a few years since I sold my trucks